Marbelite Pools Warranty and
Care Guide

Warranty

Thank you for choosing Marbelite Pools to resurface your pool using Marbelite Pools (Pty) Ltd! Naturally, we warranty good workmanship. Our labour warranty covers lifting and peeling of marbelite from the pool surface for 5 years from the date of application provided the pool remains filled during that time. If in the unlikely event lifting or peeling does occur, Marbelite pools. (Pty) Ltd will repair affected areas, providing labour and materials at no cost to the homeowner or Estate. Acceptance of this warranty is also. with understanding that exposure to underwater weather conditions and passing of time can cause roughening of the surface finish. Marbelite Pools (Pty) Ltd does not, under any circumstance, warrantee surface etching, scaling, discoloration and or staining of marbelite. due to improper chemical balancing or owner neglect of regular maintenance. Marbelite pools will not be held responsible for any additional charges incurred by water draining, filling, chemicals, and heating of the pool as a result of tending to the repairs. Warranty is void if the pool is drained during warranty periods. Marbelite Pools (Pty) Ltd Does not warrantee shrinkage cracks or webbing due to the pool not being filled quickly enough.

Care guidelines for newly resurfaced marbelite pools

Maintaining water chemistry is the most crucial factor at play when avoiding issues such as staining, etching, corrosion or scaling to protect your marbelite finish. Any additional warranty concerns will be referenced to the NPC (National Plasterer's manual) Ninth edition. Protect the pool from staining, (particularly mud splashes) until the pool is full. The new finish runs the risk of shrinking, webbing, or cracking due to drying out if not filled and covered with water. Do not walk in the pool before filling as footprints may be left and stains extremely easy. The pool should start filling within +- 6 - 72. hours after the application and will depend on weather, temperature, and humidity. When using a garden hosepipe to fill the pool it must be placed at the bottom of the deep end with a rag tied around the end to disperse water. (Never walk into the pool) place the hose at the bottom of the deep end of the floor. The hose can be placed gently down at the bottom of the deep end from the coping edge. Always fill the pool from the bottom of the deep end up to avoid runners. Start filling the pool, don't switch the tap off until the waterline reaches halfway up the borderline mosaic tile. Marbelite cures underwater for the first 6 months. Sixty percent of the curing process occurs in the first four weeks. Curing of plaster refers to the maturation process of the new marbelite finish underwater. Proper steps for curing a marbelite plaster finish include brushing daily for the first 14 days. with the use of a nylon bristled pool brush. Water chemistry should be kept constant during the curing period and its lifetime. The more care you give your pool during the curing period, the better it will strengthen and seal.

Before you get started, remember:

1. Brushing: The pool should be brushed 2-3 times per week as ongoing maintenance. Brushing your pool 2-3 times per week will keep calcium dust or sediment from forming, becoming hard, sticking to the surface of the pool, thus staining the pool. Pollutants, minerals, and metals entering the pool from outside sources can also stain the pool. Please note that serious damage can be caused on any pool if calcium levels are not properly maintained.
2. Always pre-dilute chemicals in a 20-litre bucket of water before walking around the perimeter of the pool and administering them.
3. Do not swim before the water has been properly balanced with chemicals.
4. Do not use a pool heater until all plaster dust has been removed. This can typically be achieved within the first 14-21 days after resurfacing.
5. Do not use a pool cover until 28 days after resurfacing, and if a cover is necessary for the safety of children, it needs to be removed twice a day, daily during the curing period in order to brush, perform regular testing of pH, chlorine, and alkalinity.
6. After the curing period, pools with covers need to be brushed regularly at least 2-5 times a week as ongoing maintenance. Pool covers need to be removed when using oxidizers. This allows the body of water to properly breathe so that CO2 and generated gases caused by oxidizers may escape the pool. Oxidizers and pool chemicals use active oxygen to consume nonbacterial waste, converting it to gases that enter the atmosphere.
7. Always add Pool Magnet® or a metal remover before introducing alkalinity increasers into the pool. Low pH and low alkalinity corrode the plaster finish. Always follow dosing directions on the packaging of pool chemicals. High alkalinity and high pH are associated with scale and staining on pool and tile surfaces.
8. Chlorinated pools require routine oxidation or "shocking". This promotes clear water and reduces "demand" placed on the chlorine generator. Additional oxidation will be needed after heavy bathing loads to destroy contaminants such as perspiration, suntan lotions, hair sprays, body oils, urine, pet dander, and cosmetics. Readily destroying these pollutants will avoid staining. Oxidizer can be added after heavy bather loads, rain, or if contamination is suspected.
9. Calcium hypochlorite is a calcium-based chlorine compound. Examples of calcium hypochlorite include HTH granular chlorine. Pools with high calcium levels should avoid using calcium hypochlorite chlorine as it raises calcium, pH, and alkalinity levels, promoting cloudy water and staining. Trichlor products do not increase pH, alkalinity, and calcium levels and are therefore far better alternatives for use in marbelite pools to avoid staining. Each pound (454g) of calcium hypochlorite chlorine in a 40,000-litre pool will leave behind 4ppm of calcium hardness.
10. Do not add the automatic pool cleaner into the pool for the first 14 days after resurfacing. The pool should be manually vacuumed 2-3 times per week until the automatic pool cleaner is installed.
11. Test your pH, total alkalinity, and chlorine levels daily or at least every second day during the first 14-day curing period and 2-3 times a week as ongoing maintenance. Test and correct pH, total alkalinity, and chlorine levels after rain, even light rain or drizzling can alter pool chemistry.
12. Do not use any pool chemicals containing copper or metal sulphates. Metal sulphates stain pool surfaces.
13. Please keep a safe distance from the pool when braaiing or barbecuing. Smoke residue from a braai can contain particles, grease, and other substances that may settle on the pool water and surface. This soot residue can create a film on the marbelite surface finish. Stains caused by smoke residue can permanently stain a pool surface finish.
14. Circulation: Healthy circulation allows for chemicals to be more thoroughly distributed. Poor circulation leads to water clarity and algae problems. Stagnant water is a breeding ground for parasites, mould, and bacteria. Circulating water makes it harder for bacteria and algae to find a surface on which to grow. Circulation removes elevated debris and dust created by the important task of brushing. The pool pump needs to remain on override for 72 hours after start-up chemicals have been administered. After the 72 hours of continuous circulation, the timer can be set for the pump to run 10-12 hours a day as an ongoing maintenance routine for maximum filtration.
15. Filtration: The filter sand traps insoluble particles that cloud the water and compete with bacteria and algae for the sanitizer’s attention. A properly sized pump and operating filter are critical in keeping water clean. Your filter is one of your most important pieces of equipment! A backwash and rinse should be done at least once per week to properly remove material trapped in the filter. Filters also need to be chemically cleaned to remove the oil and debris that backwashing doesn’t catch. Check with your BioGuard Dealer to establish a maintenance schedule.